Terms & Conditions

Ownership of the site

Welcome to the website (the "site") www.corpusverde.com of Corpus Verde OÜ ("Corpus Verde", "company", "we" or "us") and thank you ("user", "customer", "buyer", "business partner") for using our services ("services"). This site is the property of Corpus Verde, it’s licensors and the services are provided by Corpus Verde.

Company contact details

Corpus Verde OÜ
Registration address: Narva mnt 5, 10117 Tallinn, Estonia
Registration nr: 12890855
VAT nr: EE101813882

Acceptance of the terms & conditions

Following Terms and Conditions ("Terms") apply to the Corpus Verde site located at www.corpusverde.com and all associated sites linked to www.corpusverde.com by Corpus Verde, all its subsidiaries and also affiliates, including our sites around the World, including any content, functionality and services offered on or through the site.

These Terms apply to all persons who visit this site, regardless of your level of participation. By using this site, you agree that you have read, understood and accept the following Terms and our Privacy Policy. You affirm that you are either at least 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and that you are fully able and competent to enter into the terms, conditions, obligations, affirmations and warranties set forth in these Terms and to follow and comply with these Terms. If you do not agree, do not use the site. We kindly please you to read our Terms.

Changes in the terms & conditions

We reserve the right to update, revise, add or remove these Terms at any time. It is your responsibility to check these Terms regularly for changes. We shall provide reasonable notice of changes to these Terms by displaying notices on this site or through other communication channel. Your continued use of the site following the posting of changes means, that you have accepted and agreed to the changes. If you might have any concerns about data, which appears on our site or wish to correspond with us in relation to this site, please contact us.

Copyright - ownership of the site content

We do not transfer the ownership of any site content downloaded or used by visitors and users. The site and it's contents, features and functionality, including, but not limited to all information: software, text, logo, design, images, video, audio, selection and arrangement, are owned by Corpus Verde, its licensors or other providers of such data and it is protected by international copyright, trademark, trade secret and other intellectual property or proprietary rights laws.

No part of the site and content may be copied, modified, reproduced, republished, uploaded, posted, publicly displayed, encoded, transmitted or distributed in any way, including “mirroring” to any other computer, server, site or other medium for publication or distribution or for any commercial enterprise, without our express prior consent. You are allowed to use the site content only for your personal, non-commercial use. If you print, copy, modify, download or otherwise use any part of site in breach of the Terms, your right to use the site will cease immediately and you must either return or destroy any copies of the materials you have made.

We give no warranty that the site content is appropriate and accurate, although we have attempted to verify the accuracy, reliability of all site content generated by us. We give no warranty that the services and functions of the site will be constantly available, uninterrupted, secure or error-free. We serve the right to interrupt the operation of the site, or any portion of the site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

Trademarks of the company

The company name, the term "Corpus Verde", and all related names, logos, other designs and slogans are trademarks of Corpus Verde. You are not allowed to use such marks without the prior permission of us. All other names, brands and marks are used for identification purposes only and are the trademarks of their respective owners.

Links to other websites

This site can contain links to other sites provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked on this site, you do so entirely at your own risk.

Changes of the site content

We and/or third party (i.e. suppliers) may make improvements and/or changes in services, products and product prices and it can affect the site content any time with or without notice. If the need arises, we may suspend access to the site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Your use of the site

It is not allowed to use this site or the services in any way that violates any applicable local and international law or regulation or these Terms or that causes or is likely to cause any damage, interruption of this site or the services. Breaching this provision would constitute a criminal offence and we will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack.

Where you login in order to gain access to this site or a part of this site, where we provide a “logout” option, you undertake to logout to exit from your account at the end of your session. We reserve the right to logout logged in users whose accounts are inactive for an extended period of time, just to remain secure.

It’s prohibited:

• To misuse this site
• To corrupt data
• To commit or encourage a criminal offence
• To transmit or distribute a material which is malicious and technologically harmful
• To affect the performance or functionality of any computer facilities of or accessed through this site
• To attempt to gain unauthorised access to any part of this site, other user accounts or any computer systems or networks connected to this site, whether through hacking, password mining or any other means
• To collect or attempt to collect personal information relating to others, through this site
• To infringe upon the rights of any other person's proprietary rights
• To send any unsolicited advertising or promotional material, commonly referred to as "spam"

Registration for business partner

In order to use our site and services as a business partner, you first need to receive the confirmation to access to the wholesale section. To become our business partner, we please you to fill out the register form with your company details, that we could contact you for further negotiations.

Please note that filling out the register form, will not give to your company automatically the access to the wholesale section. Soon after analysing your company profile, our sales manager will get personally in touch with your company, in 1-7 days after receiving the application, to make the proof, that your business is so called a "brick and stone" and will figure out the final cooperation possibility.

We kindly ask for your patience and understanding of this process, which is only regulated for to protect your retail business. This Term of the site will require that all registration details you provide need to remain true, correct, up-to-date and complete. You agree to notify us immediately of any changes, which are relevant to your registration, simply contact us or as already an active business partner, you can change your data under "My Account" section.

If we reasonably believe the details are not correct, up-to-date, or complete, or if we otherwise reasonably believe such action would be appropriate (e.g. the registration of multiple accounts by the same individual), we have the right to refuse your access to the site, it’s content and our services and we can terminate or suspend your account.

Personal information

You are responsible for maintaining the confidentiality of your own password and other data and for all activities under your account. Any unauthorized use of your account or other breach of security should be reported to us immediately. Your registration and/or subscription is personal to you and you may not disclose or make available your account name and password to others.

Terms of purchasing for business members

All orders for product(s) in our site are binding. We shall be entitled to accept or reject an order. By placing an order, you are offering to purchase the product(s) and subject to the following Terms.

By placing an Order, you will receive an email with your Quotation, please note that this is only an acknowledgement. During the workdays, from Monday to Friday, the confirmation of your Quotation will take place within 24 hours, on the weekends, Saturday to Sunday, the delay is allowed to occur. As soon as your Quotation is confirmed by us, we forward your requested order to our vendors/suppliers. Please note, that the final confirmation (readiness to dispatch the products) from the supplier's side can take up to 1-7 days.

As soon we have received the confirmation from our suppliers side, we will modify your Sale Order, if needed, based on the final amounts of product(s) available by the supplier and add additional delivery costs to the "total cost" and create a Pro-Forma invoice for you" You will receive your Pro-Forma Invoice by an email for your final inspection and confirmation. Please Note that we accept only payments in advance. That means the product(s) will be dispatched to you as soon as you have confirmed your Pro-Forma Invoice and we have received your full transaction. We will send you the real invoice straight after your payment for the replacement of the Pro-Forma Invoice.

Once the product(s) have been dispatched, you will receive also the Delivery Note per email. Delivery times may vary, subject to any delays resulting from postal delays or force majeure for which we will not take any responsibility. If you are interested approx. delivery times and costs from specific supplier to your area already before placing the order, please contact us. 

By using our site as a registered business partner, you subject to the following Terms, which will require your total confidentiality about the data of product(s) price(s) and other trade secrets. They are made available only for your personal use, sharing this kind of confidential information will lead to the end of our business relationship.

Pricing

The recommended retail prices (excluding VAT) are published on the public Corpus Verde web-shop. A password protected area is available for our business partners only. Hence our company is mainly managing triangular trades between our suppliers and customers and us, the final Tax applied to the products prices on our web-shop and invoices may vary, depending where the customer and supplier are located. Therefore we serve only clients with a valid VAT number.

• Incase the customer and the supplier are located in the different EU member state countries, then the prices will be quoted with 0% of Tax, hence it is considered as Intra EU supply "Reverse Charge."
  
  

• Incase the customer and the supplier are located in the same EU member state country, then the specific local Tax of your country will be applied.
  
  

• Incase the customer and/or the supplier are located in the non-EU countries, then usually 0% Tax will be applied, but additional Toll fees are applied in the customs.
  
  

Delivery costs will be charged in addition, such additional charges are clearly displayed where applicable and included in the “total cost.” Transport costs are very specific, depending on the order amount and the length of the routs. We will know exact cost, after we have received the information from our suppliers, who have confirmed your order (means readiness to dispatch the products).

Whilst we try and ensure that all data, descriptions and prices, which appear on the site are accurate, errors may occur. If we discover an error in the price of any product(s) which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirm your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

By using or site as a registered business partner, you subject to the following Terms, which will require your total confidentiality about the information of product(s) price(s) and other trade secrets. They are made available only for your personal use, sharing this kind of confidential information will lead to the end of our business relationship.

Warranty

According to law, you always have a right to complain about defects for two years, when it concerns product(s) bought from the EU member states . A guarantee does not replace the right of complaint, but runs parallel with it. In case a defect is not covered by the guarantee, it may well be covered by the right of complaint, and you can therefore contact us as the seller.

The legal guarantee is valid for a period of two years throughout the EU, but there are certain conditions. The legal guarantee covers any defects presumed to have existed at the time of delivery and which become apparent within a period of two years. However, the crucial time period here is the six months following purchase. Any fault that appears within six months will be presumed to have existed at the time of delivery. The seller must then repair or replace your product(s) free of charge or refund you  the money if repairs or replacement are impossible. After six months, you can still hold the seller responsible for any defects during the full two-year guarantee period. However, if the seller disputes that, the buyer must be able to prove that the defect existed at the time of delivery.

If product(s) you have bought have gone to pieces or are in some other way not in conformity with the sales contract you must always contact us as the seller first. The failure to comply will lead to an annulment of the customer’s right to claim for such defects under the warranty. It is important that you do not arrange for the product(s) to be repaired elsewhere until we as the seller have not had the opportunity to make a decision on the complaint. Otherwise there is a risk that your claim against us will lapse.

If you want to do a warranty claim, first get in contact with us and provide us:

• product name

• product code

• product serial number

• description

• picture(s) of the defects

• invoice number or approximate time of purchase
  
  

We will inform you about the further procedure. Incase there is a need to return the product(s), we will send you the product specific address, depending of the supplier. In order to prevent transport damages during the return consignment the product(s) shall be returned to our supplier in their original packaging or in packaging which protects the goods similarly to the original packaging. When it is assumed that the goods were damaged during transportation or that goods are missing, the shipping package must be retained for inspection by an assessor. We recommend to make a picture immediately if a delivery arrives visibly damaged. Damaged packaging must be confirmed, detailing type and extent, on the delivery confirmation document of the transport company.

Please note that the technical specifications and the external attributes such as dimensions, colors and shapes are subject to change and certain deviations from their illustrations on the web or in print. This is due to the illustration capacity of this type of medium and does not influence the object as such. Deviations of this nature as well as deviations that are customary in trade practice do not present a specific defect in terms of the law.